UX Designer

We are looking for an experienced UX Designer to join strategic digital transformation initiatives focused on travel assistance and medical provider services. You will play a key role in designing user-centered experiences for provider portals, geotracking solutions, and operational platforms, collaborating closely with Product, IT, and business stakeholders.

Key Responsibilities

• Lead end-to-end UX design initiatives for complex digital products.

• Conduct user research, usability testing, and insight synthesis.

• Create personas, user journeys, user flows, wireframes, and prototypes.

• Design high-fidelity interfaces and interactive experiences in Figma.

• Collaborate with Product Managers, Developers, and stakeholders throughout the design lifecycle.

• Promote accessibility and inclusive design standards.

• Present design recommendations and influence product decisions based on user needs.

• Contribute to iterative design improvements within Agile environments.

Project Scope

• Enhancement of a Medical Provider Portal for Travel Services.

• Geotracking solution for towing services (Truck Pilot).

• Go&Assist provider mission management.

• Document upload workflows.

• Quotation handling and related user journeys.

Required Experience

• 4 to 7+ years of hands-on UX Design experience.

• Proven experience leading complex design projects from concept to delivery.

• Experience working with cross-functional teams.

• Strong portfolio showcasing user-centered design solutions.

• Experience conducting user research and usability testing.

• Experience working in Agile environments.

• Experience collaborating with distributed or remote teams.

Required Skills

• Expertise with Figma, Adobe XD, Sketch, or equivalent design tools.

• Strong knowledge of UX methodologies and best practices.

• Ability to create wireframes, prototypes, and high-fidelity designs.

• Knowledge of accessibility standards (WCAG) and inclusive design.

• Basic understanding of HTML, CSS, and JavaScript is a plus.

Interested in learning more? We'd love to hear from you. Reach out and let's schedule a conversation to discuss the opportunity.